FAQ

Can you provide samples before placing an order?

Yes, we can provide free samples (freight collect). Custom samples are available with a sample fee, which is refundable after bulk order confirmation.

What is your typical lead time?

Normally 15–30 days after order confirmation and deposit received. Rush orders can be negotiated for shorter lead times.

Do you offer OEM/ODM services?

Yes, we provide full OEM/ODM services including custom shapes, sizes, colors, printing, labeling, and packaging according to your requirements.

What payment methods do you accept?

We accept T/T (Telegraphic Transfer) and Western Union. Normally 30% deposit and 70% before shipment.

How do you ensure product quality?

We have a strict quality control system with inspections at every production stage. We also hold certifications including ISO, FDA, and SGS to ensure compliance with international standards.

Can you help with product design and development?

Absolutely. Our experienced R&D team can help you design new glass bottle shapes, create molds, and develop prototypes based on your ideas or drawings.

What types of glass do you use?

We primarily use soda-lime glass. Flint (clear), amber, green, and other colored glass options are available depending on the product.

Do you offer decorating and finishing services?

Yes, we offer a full range of surface treatments including silk screen printing, hot stamping, frost, spray coating, electroplating, decal, and engraving.

How are products packed for shipping?

Products are packed in standard export cartons with dividers. Custom packaging options such as gift boxes or shrink wrapping are also available upon request.

Still Have Questions?

Contact us and we'll be happy to help you find the answers.

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